Emergency vs Non-emergency
When to Call 9-1-1
9-1-1 is for police, fire, or medical emergencies when immediate action is required: someone’s health, safety or property is in jeopardy or a crime is in progress.
Examples of when to call 9-1-1
• An event that involves an immediate threat to person or property: screams, attacks, gunshots, fire, car accident with injuries or any other medical emergency
• A substantive, in-progress crime. This includes fights, break and enters (if there is a suspect on scene) or a report of an impaired driver
• A serious crime that has just occurred (e.g., sexual assault or robbery)
• A suspicious circumstance that may indicate an immediate criminal act (e.g., prowler, vandal)
When to Call Police Non-Emergency
Non-emergency numbers for all police departments can be found in your phone book or on the homepage of the E-Comm Web site, ecomm911.ca. Take a moment to look up your local number and note it below. Please do not call 9-1-1 for the non-emergency numbers.
See our Emergency vs. non-emergency calls brochure for more information on when to call 9-1-1. This brochure is also available in the following languages: